My guest is the CEO of a commercial painting company, Scott Coatings.
My guest, Rob Scott, has over two decades of experience in the commercial construction industry.
Rob was also awarded the 40/40, and Scott Coatings was recognized as one of the fastest-growing companies by the Puget Sound Business Journal.
0:50 How Rob got started in the painting industry
3:28 How Rob got his first few customers
5:41 The biggest challenges Scott Coatings faced in its first five years
8:13 How to develop great processes for your business
11:11 Hiring for experience vs hiring for potential
13:57 The biggest challenges in the commercial construction industry
16:46 How the construction industry will attract and retain talent
22:37 How Rob has dealt with upset customers
26:38 Handling contractual issues
33:09 The power dynamic in the construction industry
39:58 Growth of Scott Coatings
46:53 How Rob spends his time back in the day vs now
50:33 How to proactively put out fires
53:05 How to connect with Rob
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